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It’s Time To Stop Pretending Patients Don’t Care About Their Medical Records

Shared by Radhika Narayanan | 137 670 4 | about 3 years ago

It might seem obvious that patients voted to view documents that contain information about medical histories, immunization reports, doctors’ annotations, diagnoses, and prescriptions. In some cases, accessing records has resulted in patients stepping in to to correct important medical errors or oversight, or avoiding duplicate testing.

But the results were a surprise to me. For years, I’ve heard from prominent groups in health care that most patients are fairly indifferent to their medical records. That view has even informed important policy decisions: As an example, in part due to pressure from physician groups, Centers for Medicare and Medicaid Services (CMS) implemented a rule change that made providers responsible for just one patient viewing, transmitting, and downloading their digital medical record in 2015 and 2016, down from than the previous 5%. That’s not one per person—that’s one total.

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Categories Healthcare IT



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