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Mayo Clinic, Thomas Jefferson transform telehealth and virtual care to redesign the patient experience

Shared by Radhika Narayanan | 0 211 1 | about 1 year ago

Stephen Klasko, MD has shaken things up in his three-year tenure as CEO of Thomas Jefferson University Hospital.

That includes consolidating three organizations into one and injecting a more entrepreneurial spirit to the academic medical – and that has required bringing doctors up to speed on telehealth and virtual care technologies.

“We now require physicians to be telehealth-trained and to do at least one telehealth session per month in order to receive incentives,” Klasko explained. “Doctors need to be involved in redesigning the human experience, like providing mammogram results in just minutes instead of making a woman wait anxiously for four days.”

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