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Patient reviews published online can help improve health care

Shared by Radhika Narayanan | 53 60 5 | about 2 years ago

Why my health system collects and publishes patient reviews

ealth care has long been a laggard in a world racing to embrace customer engagement empowerment and feedback The bold entrance of online consumer companies like Yelpcom and others into the health care sphere has made it clear that public reviews of physicians performance are unavoidable and inevitable Rather than lament this trend physicians and health care systems should welcome the opinions of our patients learn from them and share them with the public

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Categories Hospital & Physicians Patient engagement &portals

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https://www.statnews.com/2017/02/21/patient-reviews-help-improve-health-care/
http://www.statnews.stfi.re/2017/02/21/patient-reviews-help-improve-health-care/?sf=oeapoyg
http://stfi.re/oeapoyg
http://bit.ly/2kPrYSy
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